Terms & Conditions
This is an Agreement between You (hereinafter referred to as the “Users”) and Decofice Technologies Private Limited (“Decofice”) that governs the User’s handling of the search modalities, booking services or any other services that may be offered by Decofice through its website www.decofice.com, mobile application, SMS or any other medium, from time to time (hereinafter collectively referred to as “Decofice Interface”). When the Users access and/ or use and/ or book any orders using any of the Decofice Interface, the Users agree to be bound by these Terms and Conditions (“Terms”).
1. Interpretation
“Agreement” is for the purposes of placing an order for Services through its Business Partners registered/listed with Decofice as described here in below. All the orders/enquiries placed by the Users through any of the Decofice Interface, would be forwarded by Decofice to the Business Partners listed by it, for further processing of the User’s orders and bookings.
“Services” means Services described in an Order Form.
“Intellectual Property Rights” Includes all rights in respect of copyright, trademarks, patents, designs, protection of confidential information and circuit layouts, whether arising under statute or otherwise.
“Order Form” means an enquiry/ booking request placed by the Users through any of the Decofice Interface which would in turn be forwarded to respective Business Partners listed with Decofice.
“Service’s List” means the list of Services available on any of the Decofice Interface, as amended from time to time.
2. Applicability
The Terms of Use would be applicable between the Users and Decofice once the order for booking of Services has been placed by the Users with Decofice.
3. Placement of order
The Users would have the option of placing the order for Services by using the booking facility provided on any of the Decofice Interface as may have been introduced by them from time to time. The Users must provide requisite and complete details for completing an Order Form for the purposes of booking an order for Services to be provided by Business Partners. The Users represent and warrant that all information and data provided by him/ her/ it in the Order Form is accurate, complete and up to date. Decofice collects the data pertaining to the User orders and forwards them to the Business Partners for completion of the Order. Services provided by the Business Partners are required to be in accordance and compliance with the applicable laws to which they are subjected to as per the law of the land.
4. Delivery
The Users hereby confirm and affirm that successful booking of Services are subject to availability of the Business Partners. Accordingly, the Users acknowledge and confirm the fact that though booking of Orders are taken/ booked by Decofice, the Services are provided and delivered by Business Partners listed with Decofice.
5. Pricing
Decofice reserves the right to alter and/ or modify the prices of Services at any time as requested by its Business Partners. All prices quoted on the Decofice Interface are to be paid in Indian National Rupee (INR) only. All Services provided/ or to be provided are subject to availability of the professionals and confirmation by the Business Partners of the Services. If any Service ordered/ booked by the Users is unavailable or incorrectly priced, then Business Partners will advise the Users, the correct price of the Service before beginning of the work / Service pursuant to receipt of prior approval from Decofice.
6. Cancellation and Modification
Cancellation or modification of any booking made through Decofice Interface shall be strictly in accordance with the Business Partner’s modification and cancellation policy, including with respect to refund. The Users may directly contact the respective Business Partner and/or Decofice Interface for processing any requests pertaining to cancellation or modification of Services booked for. The cancellation and modification request made by the Users to Decofice Interface will be forwarded to respective Business Partner for its resolution.
7. Refunds
If at any time the Users are not satisfied with the quality of the Services, he/ she/ it may call Decofice’s Customer Care No. being customer wherein the complaint shall be lodged and noted and will be forwarded to the respective Business Partners for its resolution. Accordingly, the User may claim for a creditor refund for the Services provided by the Business Partner. Further, the Users hereby confirm and agree that the he/ she/ it shall not claim or allege anything against Decofice in respect of the Services which are provided to the Users by the Business Partner.
8. Warranty Disclaimer
Please note that any Business Partner is entitled to register with Decofice. Decofice does not examine whether the Business Partner are good, reputable or quality sellers of service providers. The Users must satisfy themselves about all relevant aspects prior to booking/ availing services. Be it noted that Decofice has not negotiated or discussed any terms of engagement with any of the Business Partners. The same should be done by the Users prior to booking of Services. Booking, purchasing and availing services from the Business Partners shall be at the User’s own risk. Decofice do not investigate, represent or endorse the accuracy, legality, legitimacy, validity or reliability of any services, deals, coupons or other promotions or materials, including advice, ratings, and recommendations contained on, distributed through, or linked, downloaded or accessed from the Decofice Interface. References that Decofice makes to any names, marks, products or services of third parties or hypertext links to third party sites or information do not constitute or imply its endorsement, sponsorship or recommendation of the third party, of the quality of any service, advice, information or other materials displayed, purchased, or obtained by the users as a result of an advertisement or any other information or offer in or in connection with the Decofice Interface.
9. Additional Disclaimer
Users who are intending to book Services through any of the Decofice Interface are cautioned to make proper enquiry before they rely, act upon, make any kind of booking or enter into any transaction (any kind or any sort of transaction including but not limited to monetary transaction) with the Business Partner listed with Decofice. Decofice does not confirm, does not acknowledge, or subscribe to the claims and representation made by the Business Partners listed with Decofice. Further, Decofice is not at all responsible for any act of Business Partners listed at Decofice.
10. Unlawful Activity
Decofice reserves the right (at its sole and exclusive discretion) to investigate complaints or reported violations of the Terms and to take any action it deems fit and appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third-parties and disclosing any information necessary or appropriate to such persons or entities relating to the User’s registration data, usage history, posted materials, IP addresses and traffic information etc, as may be required from to time
11. Indemnity
The Users agree to indemnify Decofice and its affiliates, employees, agents and representatives and to hold them harmless from any and all claims and liabilities (including any and all attorney’s fees) that may arise from the User’s submissions and from their unauthorized use of Services obtained through Decofice (via its Business Partners) from their breach of this Policy or from any such acts arising through their use of any of the Decofice Interface. These obligations will survive termination of this Agreement (including the Terms and Conditions).
12. Limitation of liability
The Users acknowledge and affirms that decofice is provided “as is site” and that decofice is not making and has not made any warranty or representation as to suitability and/ or merchantability and/ or quality of the Services which would be supplied/ provided by its Business Partners for any particular purpose to them. The Users agree that in using decofice, he/ she/ it is not relying on any statement or representation made by decofice which is not expressly contained in this Agreement.
IN NO EVENT SHALL DECOFICE BE LIABLE TO THE USERS ON ACCOUNT OF THEIR BOOKING, USE, MISUSE OR RELIANCE ON ANY OF THE DECOFICE INTERFACE FOR ANY DAMAGES WHATSOEVER, INCLUDING DIRECT, SPECIAL, PUNITIVE, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA WHETHER BROUGHT IN WARRANTY, CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF DECOFICE ARE AWARE OF OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, ARISING OUT OF OR CONNECTED WITH THE USE (OR INABILITY TO USE) OR PERFORMANCE OF ANY OF THE DECOFICE INTERFACE, THE MATERIALS OR THE INTERNET GENERALLY, OR THE USE (OR INABILITY TO USE), RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM ANY DECOFICE INTERFACE. DECOFICE DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON ANY OF THE DECOFICE INTERFACE OR OTHER MATERIAL ACCESSIBLE FROM THE DECOFICE INTERFACE.
THE USERS ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS DECOFICE INTERFACE AND THE INTERNET GENERALLY. THE FOREGOING LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW.
13. Changes
Decofice confirms and affirms that it may periodically change the terms and conditions of their website, being www.renewate.com or mobile application, without notice, and the Users are responsible for checking the prevalent and updated terms and conditions periodically for any revisions that may be carried out by decofice from time to time. All amended Terms and Conditions become effective upon decofice’s posting to the website, being www.renewate.com or mobile application and any subsequent use of the website or mobile application after such revisions have been posted signifies the User’s consent to such changes/ modifications carried out by decofice from time to time. If any such change or modification is unacceptable to the Users, they should not use the website, being www.decofice.com and/ or mobile application (as the case maybe) and should intimate decofice, immediately and without any delay. If following any such change or modification, the Users continue to use the website being www.renewate.com or mobile application or content, they will be deemed to have accepted those changes or modifications.
14. Privacy Policy
Decofice is committed to protecting the privacy and confidentiality of any personal information that it may request and receive from its Users, clients, customers, Business Partners and other users of the Website. To read decofice’s privacy policy statement regarding such personal information please refer PRIVACY POLICY. By agreeing to our terms and conditions you give us permission to contact you through Email, call & SMS.
The Users hereby confirm and acknowledge that the contact details and other details provided by them to Decofice would be used and forwarded by Decofice to the Business Partners for which call or enquiry has been made by the Users.
15. General Instructions
Decofice’s Business Partners, who have accepted booking orders and have agreed and consented to process and cater to the User’s order as per their request, are solely responsible for quality, delivery and billing of the Services provided by them.
The Users agree and affirm that:
(i) Decofice only acts as a platform or intermediary or interim channel for introducing the Users and the Business Partners.
(ii) Decofice makes no representation and gives no warranty or undertaking (express or implied) as to the timeliness, accuracy, completeness, effectiveness, credibility or reliability of the Business Partners for any particular purpose in any manner whatsoever.
(iii) Decofice shall not be held responsible or liable for any loss, damage, injury or other claim or outcome arising from the User’s reliance upon usage of any of the decofice Interface’s inability to meet their needs.
(iv) Decofice shall not be held responsible for any delay, failure, interruption, or corruption of any data or other information transmitted in connection with the User’s usage of any of the decofice Interface, which is beyond its control. For the avoidance of doubt, it is agreed by the Users that decofice does not accept responsibility for any interference or damage to the User’s computer system which may arise in connection with their use of any of the decofice Interface.
(v) By agreeing to our terms and conditions you give us permission to contact you through Email, call & SMS.
16. Force Majeure
The Users agree and consent that none of decofice and/ or the Business Partners would be held liable for breach of these terms of use to the extent that such breach is caused by or arises out from prohibition or restriction by law or regulation or any government, fire, flood, storms, weather, strike, lock-out or other labour problems, accident, riots, acts of God or any other events which is beyond its control.
17. Arbitration
In the event a dispute arises between the Users and decofice as per the terms of use, the Parties shall attempt to amicably resolve the dispute through mutual discussions. Where the dispute is not resolved for a period of 90 days from the date of the dispute, either Party can, upon giving a written notice to the other party, declare its intention to initiate arbitration proceedings. The arbitration will be conducted in English in accordance with the rules prescribed under the Arbitration and Conciliation Act, 2013. The venue for the arbitration shall be Pune, Maharashtra, India. The arbitration shall be conducted by a sole arbitrator appointed by decofice. The award of the arbitrator shall be final and binding on the parties. Each Party shall bear its own cost of arbitration.
18. Governing Law and Jurisdiction
This Agreement shall be governed and construed in accordance with the laws in India. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India or Delhi, India or Kottayam, Kerala, India.